FAQ & Help Center
Find answers to common questions about our security cameras and smart surveillance systems.
Common Questions
What is the warranty period for your cameras?
All our cameras come with a 12-month manufacturer warranty covering hardware defects.
Do your cameras work without Wi-Fi?
Yes, our wired and 4G/LTE models operate independently without Wi-Fi.
Are your cameras compatible with third-party NVR systems?
Most of our cameras support ONVIF protocol and are compatible with major NVR brands.
How do I access remote viewing?
Download our app, scan the QR code on the device, and follow the setup guide included in the package.
What is your return policy?
We accept returns within 30 days of purchase for unused items in original packaging.